Cookie policy

What cookies are

Cookies are small files a website stores in your browser; the browser's local storage works in a similar way. Under article 22.2 of Spanish Law 34/2002 (LSSI-CE) and the EU ePrivacy rules, those strictly necessary to provide the service you ask for do not need your consent; all others do.

What we use

We only use strictly necessary cookies and storage. We use no analytics, advertising or social media cookies, which is why we do not show you a banner to accept them.

We count visits with Umami, installed on our own server, without cookies and without storing anything in your browser: it needs no consent and leaves nothing to delete. The privacy policy explains what it records.

• alzahra.session_token (our own cookie): keeps you signed in to your guest area so you can see your bookings and check in. Lasts until you sign out or at most 30 days.
• alzahra.session_data (our own cookie): short-lived copy of your session so pages load faster. Lasts 5 minutes.
• Language hint (local storage): remembers that you closed the suggestion to switch language, so we do not show it again. Stays in your browser until you clear it.
• Cloudflare Turnstile (only on the contact, booking and sign-in forms): an invisible security check that tells people from bots. It loads from challenges.cloudflare.com when you open those forms and is not used for tracking or advertising.
• __cf_bm and similar (Cloudflare): protect the site against automated traffic. Last at most 30 minutes and are only set when needed.

When you pay or place your deposit, you do so on Stripe's secure page (checkout.stripe.com), which uses its own cookies to process the payment and prevent fraud. See Stripe's cookie policy.

How to manage them

You can view and delete cookies and local storage in your browser settings. If you block the necessary cookies, you will not be able to sign in to your guest area.

Changes

If we ever add cookies that are not necessary (for example, for analytics), we will ask for your consent first and update this page. More in our privacy policy.